1. Agreement with Our Terms of Use

By using these Websites, you agree to accept these terms of use, so please be sure to read them carefully. If you do not agree with our terms of use, please do not use our Websites. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms of use at any time. Please check this page periodically for changes. Unless the law requires otherwise, your continued use of our Websites following the posting of changes to these terms will mean that you accept those changes.

2. Colors

We have made every effort to display as accurately as possible the colors of our products that appear at the Sites. We cannot guarantee that your computer monitor's display of any color will be accurate.

3. User Information

In the course of using the Websites, you may provide or we may collect information about you. We are committed to protecting the privacy of our customers’ information and explain our policies with respect to the use and disclosure of such information in our Privacy Policy incorporated into these Terms of Use.

4. Your Account

If you use these Websites, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Winky International Ltd does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use bighornhk.com only with involvement of a parent or guardian. Winky International Ltd reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

5. Exchange Rate

Exchange rate for US$ to HK$ is fixed at US$1.00 to HK$7.75.

6. Risk of Loss

All items purchased from Winky International Ltd are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

7. Refused Delivery

Refused deliveries are subject to a minimum 15% restocking charge plus the cost of return shipping.

8. Pricing Errors

Due to human error, our Websites may list an occasional incorrect price. While we make every effort to ensure these mistakes do not happen, Winky International Ltd cannot honor incorrect prices. In the event an error is found, we will inform the customer before the shipment is made. At that time the customer will have the option to place the order with the correct pricing, or to cancel their order completely.

9. Restrictions on the Use of the Materials in Our Websites

The compilation of contents in our Websites is the exclusive property of Winky International Ltd and may not be used for any purpose other than browsing, shopping, and using the services and information provided for your own private use. Additionally, the names and logos of BIG HORN and may not be used by any party other than Winky International Ltd without express written consent.

You agree not to copy, reproduce, or modify any portion of the Websites. This restriction includes copying, reproducing, or modifying any names, trademarks and logos which Winky International Ltd own or have the right to use.

Material can be downloaded onto one computer for personal, non-commercial use only, provided copyright, trademark, or other proprietary notices are not changed or deleted. Any modification of the materials on our Websites or use of them for any other purpose will violate our intellectual property rights (and probably the intellectual property rights of some other parties).

Everything you download, including but not limited to files, images and data, remains our property. That means that we retain full and complete title to the software and to all of the associated intellectual property rights. You cannot redistribute or sell the material--or reverse-engineer, disassemble, or otherwise convert it to any other form.

Be aware that sometimes we provide access from our Websites to other web sites that are not under our control. We don't endorse or approve any products or information offered at sites you reach through our Websites. These links may include the use of so-called “share links” or similar feature. A “share link” feature is a button and/or text link appearing on our Websites that enables the launch of a sharing mechanism whereby you can post links to, and content from, the Websites onto social networking sites such as Facebook. Please be aware that the terms of use of such other sites govern your use of those sites, including your use of share links or other posting of our content on those sites. As a result, you are fully responsible for your own use of such sites including your use of share links to link our Websites and/or post its content. As such, you agree to defend, indemnify and hold Winky International Ltd, its affiliates, and its and their directors, officers, employees and agents harmless from any and all claims (including claims that you violated the policies or terms of use of other Websites), liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from your use of such sites or a share link.

We may provide links to other sites or resources. We shall not be responsible for the contents and services of such sites and resources that it is hyper-linked to. We shall not be responsible for any damage or loss caused by or in connection with the use of such sites or resources

10. Prohibited Conduct

Any conduct by you that in Winky International Ltd s sole discretion restricts or inhibits any other user from using or enjoying our Websites will not be permitted. You agree to use our Websites only for lawful purposes. You are prohibited from posting on or transmitting through the Websites any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, discriminatory or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, national or international law. In addition, you shall not post any materials that (i) violate, plagiarize or infringe the rights of third parties including, without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy or publicity or any other proprietary right, (ii) contain a virus, spyware, or other harmful component, (iii) contain embedded links, advertising, chain letters or pyramid schemes of any kind, or (iv) constitute or contain false or misleading indications of origin, endorsement or statements of fact. You further agree not to impersonate any other person or entity, whether actual or fictitious, including anyone from the Websites, or Winky International Ltd. You alone are responsible for the content and consequences of any of your activities.

11. Disclaimer and Limitation of Liability

The Websites content is provided on an “as is” “as available” basis and without representations or warranties of any kind, either express or implied, as to the operation of the Websites, the information, content, materials or products included on these Websites to the fullest extent permissible pursuant to applicable law, Winky International Ltd disclaims all representations and warranties with respect to these Websites or its contents, whether express or implied or statutory, including but not limited to, warranties of title, merchantability and fitness for a particular purpose.

Winky International Ltd will not be liable for any damages or injury, including but not limited to direct, indirect, incidental, punitive and consequential damages that accompany or result from your use of our Websites. These include (but are not limited to) damages or injury caused by any use of (or inability to use) our Websites or any other site to which you hyperlink or share link (as described above) from our Websites, failure of performance, error, omission, inaccuracy, interruption, defect, delay in operation or transmission, computer virus, or line failure.

Furthermore, we are not liable even if we’ve been negligent or if our authorized representative has been advised of the possibility of such damages.

These Websites may contain typographical errors or inaccuracies and may not be complete or current. Winky International Ltd therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice please note that such errors, inaccuracies or omissions may relate to pricing and availability. We apologize for any inconvenience causes.

12. Jurisdiction

Unless otherwise specified, the materials in our Websites are presented to provide information about BIG HORN, its products offered for sale and to provide information to visitors.

Winky International Ltd’s corporate headquarters are located in Hong Kong, and our E-Services operations, including the most substantial portion of the operational control of, and merchandising for, these Websites is also located in Hong Kong. We in no way imply that the materials on our Websites are appropriate or available for use outside of the Hong Kong. If you use our Websites from locations outside of the Hong Kong, you are responsible for compliance with any applicable local laws. In addition, you may not use or export the materials in violation of Hong Kong export laws and regulations.

13. Additional Points about the Terms of Use of this User Agreement

These terms of use and the agreement they create, shall be governed by and interpreted according to the laws of Hong Kong. Winky International Ltd reserve the right to bring any civil action in Hong Kong, arising from your violation of the terms of use of this Agreement.

If any provision of this agreement is unlawful, void or unenforceable, it will not affect the validity and enforceability of any remaining provisions. Winky International Ltd may modify these terms of use, and the agreement they create, at any time, simply by updating this posting and without notice to you. This is the entire agreement regarding all the matters that have been discussed in the preceding paragraphs.

14. Cancellation

Once you have checked out and your order has been confirmed, you will not be able to cancel or make any changes to your order. This includes not being able to change the delivery address. Therefore, before you process your payment, please check carefully to ensure everything is in order.

15. Acceptance of Order

Once you have placed your order, we shall send you an email acknowledging the receipt of your order. This email is only a confirmation of receipt of your order and does not constitute an acceptance of your order. Your order will be accepted when we send you an email to confirm the goods have been dispatched to you.

We may in our discretion refuse to accept an order from you for any reason, including unavailability of supplies or shipping restriction etc.

16. Accuracy of Information

The information on this site is believed to be complete and reliable; however, the information may contain typographical errors, pricing errors, and other errors or inaccuracies. Errors will be corrected as soon as practicable. We reserve the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies or omission; and (iii) make changes to prices, content, promotion offers, product descriptions or specifications, or other information without obligation to issue any notice of such changes.

17. Custom Duties & Taxes

Product prices displayed are exclusive of all taxes and duties. As the recipient, you are liable for the import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs upon arrival.

18. Returns & Exchange

We want you to be completely satisfied with your purchase, and therefore we will accept any unworn, unwashed, unaltered, unused goods for an exchange within 7 calendar days of receiving your merchandise, subject to the following conditions:

  • Item must be in their original purchase condition, including the original product packaging, original tags, warranty cards (if any), and all accessories. All packaging must be unmarked and not defaced in any manner.
  • Any item that you received with tags attached must be returned with those tags intact.
  • Items purchased as part of a set or multi-item pack have to be returned as a whole set.
  • This return policy does not apply to items which have been stated as non-exchangeable on www.bighornhk.com
  • If the price of exchanged product is lower than the returned product (subject to the most updated price), the difference in amount will not be refunded. If the price of exchanged product is higher than the returned product (subject to the most updated price), please email us at cs@bighornhk.com, we will tell you what to do next.
  • Refunds are not available on all items.
  • Shipping fees are nonrefundable.
  • The customer is responsible for all return shipping charges via the courier of their choice.
  • Customers are allowed to exchange once per purchase transaction.

Click here to download a Returns & Exchange Form. Simply complete all of the details on this form and send it via Registered Post or courier, together with the returned item to:

Unit 1002B6, 10/F, Sunbeam Center,

27 Shing Yip Street, Kwun Tong,

Kowloon, Hong Kong

Tel: + 852 2191 7716